# Privacy Policy | Houston Apartment Locators > How Houston Apartment Locators collects, uses, and protects the information you send us when you request an apartment search. URL: https://houstonapartmentlocators.com/privacy-policy/ - [Home](/) - / - Privacy Policy # Privacy Policy Last updated: October 5, 2026 ## 1. Information we collect Houston Apartment Locators ("we", "us", "our") collects the information you give us so we can run an apartment search for you. That typically includes: - Your name, phone number, and email address - Your budget, move date, preferred areas, and commute - Details that shape the search and that you choose to share: pets, income type, or rental, credit, and background history - Messages you send us by form, text, phone, or chat - Standard website analytics data such as pages viewed and referring source We do not ask for a Social Security number, a full date of birth, or bank details. A property may ask for those on its own application, which you send to the property, not to us. ## 2. How we use it - To build your apartment list and match you with communities - To share what we've learned about a property's screening criteria before you spend an application fee - To schedule tours and follow your application through to a decision - To answer your questions by text, phone, email, or chat - To help with move-in items such as an electricity plan or renters insurance - To meet our record-keeping obligations as a licensed Texas brokerage ## 3. How we share it We do not sell your personal information. We share it only where it's needed to do the work you asked for: - With apartment communities you ask us to contact or apply to, so they can register your referral and process an application - With our sponsoring brokerage, Spirit Real Estate Group, for supervision and compliance - With service providers who run our website, forms, and messaging on our behalf, under confidentiality obligations - Where required by law, regulation, or a valid legal request ## 4. How we're paid, and what that means for your data Our service is free to you. An apartment community pays us a referral fee after you sign a lease. To be paid, we register you as our referral with the community you're applying to. That is the point at which your name reaches the property. ## 5. Data retention We keep search records for as long as we need them to serve you and to satisfy Texas Real Estate Commission record-keeping requirements. You can ask us to delete your information at any time. We'll do so, except where the law requires us to keep it. ## 6. Your choices - Ask for a copy of what we hold about you - Ask us to correct anything inaccurate - Ask us to delete your information - Opt out of any marketing message at any time by replying STOP or telling us Texas residents may have additional rights under the Texas Data Privacy and Security Act. Write to us using the contact page and we'll honor any request the law gives you. ## 7. Text messages If you send us your number, you're agreeing that we can text you about your search. Message and data rates may apply. Reply STOP to end messages at any time. ## 8. Cookies and analytics We use cookies and similar technologies to understand how the site is used and to improve it. Your browser can refuse cookies or alert you when one is set; parts of the site may work less well if you block them. ## 9. Security We take reasonable measures to protect the information you send us. No transmission over the internet is completely secure, so please send sensitive documents by email only when we've asked you to. ## 10. Children This site is intended for adults searching for rental housing. We don't knowingly collect information from anyone under 18. ## 11. Changes We'll update this page when our practices change, and the date at the top will change with it. ## 12. Contact us Questions about this policy? Use our [contact page](/contact/) and we'll come back to you. Spirit Real Estate Group · TREC License #562021 · Designated Broker: Bryan Bjerke Serving Houston and the Harris County metro. Contact: [Call (713) 489-2187](tel:+17134892187) · [Email](mailto:hello@houstonapartmentlocators.com) We reply the same day, every day. A custom apartment list can take a day or two, and weekend requests usually get their list on Monday. We locate apartments only.